We do our very best to have all products in stock, everyday. We do however also own a full retail store and “Real Time” inventory is not possible. On an occasion, we will sell out of a product that is still on our site. We try to remove the item as soon as we are aware that we are sold out. Also, manufactures discontinue products everyday. If the item is sold out and is now on backorder, we will either ship this item, at no additional charge to you, once we receive it back in stock or issue a refund to you. This is at the sole discresion of Imaginioc Scrapbook Store. Shipping for a backordered item can take 1-4 weeks.