Shipping policy

- Tracking numbers will be sent upon shipment. Due to Covid-19 situation order processing time take 1-3 business days. 

- We only ship USPS. We ship to Puerto Rico and United States only. 

-  Please make sure your shipping address is correct before placing your order. We are not responsible for lost or damaged packages after the package leaves our store. If a package is returned the customer need to pay the additional shipping charge.

- We reserve the right to cancel any orders due to product availability.

- If you recieve your package and an item is damaged, please contact us within 24 hours at sales@imaginicstore.com

Pick Up in Store: 

- El servicio de Pick Up in store no tiene costo adicional.

- Nuestra tienda se encuentra ubicada en la Ave. Muñoz Marin U-13B, Caguas, PR, 00725.

- El servicio de pickup comienza este miércoles, 16 de junio de 2021. Nuestro horario para pick up es martes a sábado de 1:30pm a 5:30pm.

- Una vez su orden este lista para pick up le enviaremos un email y realizaremos una llamada para informarle.